• Orders over $100 will require that your Billing and Shipping Address MATCH.
• Orders over $200 will require a signature for delivery.
• Our standard processing time for orders is 2 to 3 business days (NOT HAIR). You will receive a shipment confirmation email and tracking number within 24-48 hours of your order being processed.
• Orders are delivered by the postal carrier within 3 to 5 business days. International) 6-10 BUSINESS DAYS via USPS Priority Mail
* DUE TO PRE ORDER METHOD PLEASE ALLOW 4-5 BUSINESS DAYS FOR PROCESSING ORDERS WITH HAIR AND 3-5 BUSINESS DAYS FOR SHIPPING* IF YOU ORDER : (KINKY CURLY, SPANISH WAVE (WATER WAVE), NATURAL WAVE CLOSURES AND FRONTALS PLEASE ALLOW A EXTRA 3 DAYS FOR FACTORY CUSTOMIZATION FOR THESE TEXTURES*
*IF YOU PURCHASE HAIR USING SEZZLE PLEASE ALLOW UP TO 3 BUSINESS DAYS FOR YOUR MONEY TO CLEAR, LUXXE LIFE HAIR GROUP USES THE PRE-ORDER METHOD*
*DUE TO CHINESE NEW YEAR, AND THE PRE-ORDER METHOD, HAIR IS NOT SHIPPED FROM FEB 10th- FEB 17th*
• Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.
• We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.
• The phone number for USPS is 1-800-ASK-USPS® (1-800-275-8777). If your shipment can’t be located, please contact us for assistance.
• WE DO NOT SHIP TO P.O. BOXES